Casino / Sports
These Terms & Conditions set out the rules that apply when you use cd89 — your account, your transactions and your access to the lobby. Read them before you open an account; continuing to use the site means you accept what is written here.
These Terms & Conditions form a binding agreement between you and cd89 each time you access the site or conduct a transaction. Access and eligibility depend on your local law and the eligible regions we serve — if your jurisdiction restricts this type of activity, these terms do not override that restriction and you remain responsible for verifying your own compliance. We may update these terms from time to time; the version shown on this page is the one currently in effect. Continued use of the site after an update means you accept the revised terms. Payment activity through bKash or Upay is subject to both these terms and the separate rules of whichever mobile wallet you use. Where those rules conflict, the more restrictive obligation applies to your account. Transaction records are stored in your account history and can be reviewed at any time through the transaction log in your account dashboard. If you have a question about a specific clause, our support team is the right place to raise it — not a third-party forum or unverified channel. We keep these terms in plain language wherever we can, so you know what you are agreeing to before any money moves.
Not every part of your experience falls under these terms in the same way. Understanding what is inside and outside this agreement helps you know where to go when something needs attention.
Your registration, login credentials, account status and any suspension or closure are fully within the scope of these terms. We set the conditions under which an account is opened, maintained and closed, and those decisions follow the rules written here.
Deposits and withdrawals processed through bKash or Upay, and any record of those movements in your account history, are covered by these terms. The mobile wallet provider's own rules also apply to the transfer on their side of the transaction.
Game titles available in the lobby, promotional notices published on the site and any written content we produce fall within the scope of these terms. We own or license this content and retain the right to change, remove or update it.
External links, third-party payment processors and game studio software operate under their own separate terms. cd89 is not responsible for the policies or conduct of those third parties, and these terms do not extend to services we do not directly operate.
These terms are not just a list of restrictions. They also define practical actions you can take in relation to your account and your data. Your transaction history is accessible directly inside your account dashboard — every bKash and Upay movement is logged there, and you can review any entry at any time without contacting support. If your account details are incorrect — for example, a name or contact field that no longer matches your records — you can request a correction through the account settings page or by raising a ticket with our support team. You are entitled to ask us what information we hold about your account and how it is used; we will respond through the same channel you used to ask. If you disagree with a decision made about your account — a restriction, a transaction query or a content access issue — the process for raising a formal question is to contact support with your account details and a clear description of the issue. We keep a record of every support exchange.
Open the transaction log in your account dashboard to see a full history of deposits and withdrawals, including bKash and Upay activity. No additional request is needed to access this information.
If any personal detail on your account is wrong, go to account settings or contact support with the correction. We will update it once we can confirm the change relates to your registered account.
Any question about how a specific term applies to your account can be directed to our support team. State the clause or situation clearly so we can give you a direct answer rather than a general response.
If your account is restricted or you need help with access, contact support through live chat or the help centre. Keep your account reference ready — it shortens the time needed to locate your record.
If any part of these Terms & Conditions is unclear or you need to raise a specific account or transaction issue, we have two direct routes open to you. Use whichever fits your situation — both routes connect to the same support team.
The live chat button is visible on every page of the site. Use it to raise a question about these terms, flag a transaction discrepancy or ask about your account status. Responses come from the same team that handles account queries.
The help centre contains written answers to common account and policy questions. If your query is about a specific clause in these terms, the help centre is a good first check before opening a support ticket.
Your account dashboard gives you a direct view of every transaction record — bKash deposits, Upay withdrawals and any other account movement. This is the first place to check before raising a payment dispute.
cd89 keeps its policy commitments practical and visible. Here is how we handle the areas these terms govern.
We collect information to operate your account and process transactions. We do not sell your personal data to third parties. What we collect and why is described in our privacy policy, which forms part of these terms by reference.
Your login credentials are your responsibility to keep private. We use session controls and account verification steps to protect access on our side. If you suspect unauthorised access, contact support through live chat immediately.
Transaction records are retained in your account for a period consistent with our internal policy and any applicable regulatory requirement in the regions we serve. You can view your active history at any time in the dashboard.
When we update these terms, the revised version is published on this page with immediate effect. We aim to notify you of material changes through your registered contact — but the published page is always the authoritative version.
These are the questions we hear most often about how these Terms & Conditions work at cd89. If your question is not listed here, live chat is the fastest route to a direct answer.
Yes. Any transaction you make through bKash on cd89 is covered by these terms. The bKash platform's own rules also apply to the transfer on their side. Where both sets of rules apply to the same action, the more restrictive one governs your conduct.
The updated version applies from the moment it is published on this page. Continuing to use your account after a change means you accept the revised terms. We aim to notify you through your registered contact for material changes, but the published page is always the current version.
Open your account dashboard and go to the transaction log. Every deposit and withdrawal — including bKash and Upay activity — is listed there. No request to support is needed; the history is available to you directly at any time.
Access depends on your local law and the eligible regions cd89 serves. These terms do not override any legal restriction that applies in your jurisdiction. You are responsible for checking whether your use of the site is lawful in your location before opening an account.
Contact our support team through live chat or the help centre with your account reference and a clear description of the issue. We keep a record of every support exchange, and your question will be reviewed against the relevant clause in these terms.
Game studios such as Habanero, Pragmatic Play and Spadegaming supply game content under their own licensing arrangements. Those arrangements do not replace or override these terms. Your account relationship and transaction obligations remain with cd89 regardless of which studio's titles you open in the lobby.