Casino / Sports
cd89 collects only the account and transaction data we need to run your wallet, process bKash and Upay transfers, and respond to your support requests. Access to this platform and its services depends on your local law and eligible regions.
When you open an account with cd89, we collect information that makes your wallet work: your registered contact details, login credentials, and the record of each deposit or withdrawal you complete. For bKash and Upay transactions, we retain enough detail — amount, date, reference number — to match your account history against any payment query you raise. We do not store your full mobile banking PIN or wallet password; those credentials stay between you and your payment provider. We also collect standard browsing signals — device type, session duration, pages visited — to keep the site functional across mobile and desktop. These technical signals help us resolve account access problems and improve how the lobby loads on your device. We do not use them to build advertising profiles or share them with external marketing networks. This policy applies to every account holder. Availability of the platform depends on your local law and the eligible regions where cd89 operates. If you access this site from a jurisdiction where online gaming services are restricted, your use remains subject to those local restrictions. We state this clearly so you can make an informed choice before sharing any personal details with us.
Any data you provide when creating or updating your cd89 account — name, contact number, login credentials — falls fully within this policy. We control how that data is stored, who can view it internally, and how long we keep it after account closure.
Deposit and withdrawal records tied to your wallet, including bKash and Upay references, are covered here. We keep these logs to handle disputes and respond to your transaction queries through our support channel.
Browsing data collected while you navigate the lobby, game pages or payment sections falls within this policy. We use cookies for session continuity and basic analytics only — not for cross-site tracking or advertising.
Payment providers like bKash and Upay operate under their own privacy terms once a transaction leaves our platform. We cannot control how those providers handle data on their side; review their policies separately for those steps.
You have real, usable options when it comes to the data we hold on your account. The first is straightforward: log in, open your account settings, and review the contact details and transaction history we have on file. If something looks wrong — a name spelled incorrectly, a contact number that is outdated — you can update it directly in the account area or raise a correction request through live chat. If you want to know specifically what categories of data we hold, or why we retain a particular record, send a written request through the support channel and we will respond with a plain summary. We do not charge for this. If you decide to close your account, we will remove your personal details from active systems according to the retention schedule set out in our full policy document, subject to any legal requirement to keep financial records for a defined period. You are not required to give a reason for closing your account.
Log in and open the account history section to see your deposit and withdrawal records, session activity and registered contact details. Everything we hold that is directly visible to you is shown there.
Update your registered mobile number or contact information in the account settings page. For changes that require identity verification, follow the steps shown in the account area at the time of the request.
Send a data enquiry through live chat or the support form. We will reply with a clear summary of what categories of personal data are associated with your account and why each category is retained.
Contact support to close your account. We remove personal data from active systems per our retention schedule, while keeping transaction records as required for financial record obligations.
The live chat button is visible on every page of the cd89 site. Use it to raise a data question, request a record summary or flag a concern about how your information is handled.
Submit a written privacy request through the support form in your account area. This creates a reference number you can follow up on, which is useful for account correction or closure requests.
Your transaction history tab shows every bKash, Upay and wallet movement logged against your account. Check it first before raising a payment-related data query — most record questions resolve there.
We store account and transaction data on secured servers with access restricted to the internal teams that need it to operate your account and resolve support requests. We do not sell, rent or exchange your personal information with third-party marketers. Retention periods vary by data type: active account data is held while your account remains open; closed-account personal details are deleted on schedule; financial transaction records are kept for the period required by applicable financial record obligations.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No advertising cookies or cross-site trackers are set by cd89. You can clear cookies from your browser at any time without losing your account.
Your account password is stored in hashed form — we cannot retrieve it in plain text. If you suspect unauthorised access, change your password immediately from the account settings page and contact support via live chat.
Personal contact details are removed from active systems when you close your account, subject to a short administrative window. Transaction records are held longer where financial record obligations apply to them.
All privacy requests — corrections, deletions, data summaries — go through the live chat or support form channels. We do not have a separate postal address published for data requests; the support form creates the formal record.
We do not sell or share your data with advertisers or unrelated third parties. We pass only the payment reference data needed to process your bKash or Upay transaction with that payment provider, and we share account data with our internal support team to resolve your queries.
Yes. Log into your account and check the account history and settings sections for the data visible to you directly. For a full summary of all categories we hold, send a request through live chat or the support form and we will provide a plain written response.
Open the account settings page while logged in and update any field you can edit directly. For changes that require identity verification — such as a registered mobile number tied to your bKash wallet — follow the verification steps shown in the account area at the time, or contact support via live chat.
Your personal contact details are removed from our active systems according to our retention schedule once account closure is confirmed. Transaction records — bKash deposits, Upay withdrawals, wallet movements — are retained for the period required by applicable financial record obligations before deletion.
We use session and functional cookies only — no advertising trackers. Session cookies keep you logged in during a browsing session. Functional cookies remember basic preferences like your last lobby position. You can clear or block cookies in your browser settings at any time; your account data is unaffected.
Access to cd89 and its services depends on your local law and eligible regions. This privacy policy applies to all account holders, but the platform's availability, and any legal obligations around data handling specific to your jurisdiction, depend on applicable local law in Bangladesh and the region where you access the site.