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Your cd89 account connects directly to bKash and Upay so the deposit path is short — open the cashier, pick your wallet, confirm the amount. Every transaction lands in your account history where you can match it against your wallet record at any time.
Depositing at cd89 starts from the cashier section inside your signed-in account. We support bKash and Upay as the primary wallet routes for Bangladesh. Once you select a method, the screen shows the exact fields to complete — account number, amount and any confirmation step your wallet requires. The amount moves from your mobile wallet to your cd89 balance. Follow the fields and instructions shown on your screen; do not close the session before you receive a confirmation reference. If the page shows a minimum deposit figure, that figure is the one that applies to your account at that moment.
Log in to your cd89 account and locate the deposit or cashier section from the account menu.
Select the wallet you use. The screen displays the wallet number or QR code and any fields you need to fill in.
Type the amount you want to add, review the details shown on screen, then complete the confirmation step in your wallet app.
Once the transaction completes, your cd89 balance updates. Open account history to see the deposit reference and status.
When you want to move funds from your cd89 balance back to your wallet, open the withdrawal section from the account menu. The process mirrors the deposit path: choose the wallet method — bKash or Upay — enter the amount, and complete the identity check the screen asks for. We can only send a withdrawal to a wallet that matches the details registered on your account, so make sure your wallet number is correct before you submit.
Inside your signed-in account, navigate to the withdrawal or cashier-out page from the account menu.
Choose bKash or Upay. The wallet number shown must match the one registered on your account before you can proceed.
Type the amount you wish to withdraw. The screen will display any minimum or maximum figures that apply to your account at that time.
Follow the identity or confirmation check the screen shows, then submit. Save the reference number displayed after submission.
Your cd89 account may ask you to complete an identity check before certain banking actions become available. The exact fields and documents required are shown inside your account area — follow only what appears there, not what any third-party source describes. Account checks exist so that the wallet details on your account match the person making withdrawals. If your account area shows a verification step, complete it using the instructions displayed on that screen.
After signing in, look for any notification or banner in the account area that indicates a verification step is needed.
Complete only the fields and upload only the documents that your account area specifically requests — do not send unsolicited documents.
Ensure the mobile wallet number registered on your account is the same one you use for deposits and withdrawals.
If a verification step is unclear or returns an error, open live chat directly from the account page for assistance.
supports local Bangladesh wallet routes so you can move money using the apps already on your phone. bKash and Upay are the two verified deposit and withdrawal paths on this platform. Both routes appear in the cashier section of your account once you are signed in. If your account area shows additional methods — such as Nagad, Rocket or bank transfer — those will display with their own instructions. Always use the payment method shown in your account at the time of the transaction.
Deposit and withdraw via your bKash mobile wallet account.
Move funds using Upay wallet — select it from the cashier screen.
Nagad may appear as an option depending on your account settings.
Rocket transfers are available where shown in your cashier section.
Bank transfer routes display in your account if eligible for your region.
Every deposit and withdrawal at cd89 generates a reference you can cross-check against your bKash or Upay transaction history. The account history page inside your cd89 account shows the status of each transaction — pending, completed or flagged — alongside the date and amount. If a wallet transaction shows as sent but your cd89 balance has not updated, compare the reference numbers on both sides before contacting support. Keeping a screenshot of the wallet confirmation is the simplest way to resolve any discrepancy quickly.
Every transaction produces a reference number on both the cd89 account side and your wallet app. Note both at the time of the transaction so you can compare them if a question arises later.
Your cd89 account history shows each transaction as pending, completed or flagged. A pending status means the transaction is still processing; do not submit a duplicate before the status updates.
Open the history or transactions section inside your signed-in account to see a dated list of all deposits and withdrawals. Filter by date range to isolate a specific transaction.
Save the confirmation screen from your bKash or Upay app and the reference number shown on the cd89 confirmation page. These two items together are what support will ask you to provide if there is a discrepancy.
Keeping your account and banking transactions secure depends on a few straightforward checks that are worth doing every session. Confirm you are on the correct cd89 domain before you enter any account credentials. Wallet ownership verification means withdrawals can only be sent to a wallet that matches your registered details — this protects your balance if your account is ever accessed without permission. If you notice an unrecognised transaction in your account history, contact live chat immediately with the reference number and the date of the transaction.
Before signing in, confirm the address bar shows cd89. Bookmark the correct address so you return to it directly every time. Do not sign in from links in unsolicited messages.
The account verification step confirms your identity before banking features are fully available. Complete it using only the fields shown in your account area, not instructions from external sources.
Withdrawals go only to the mobile wallet registered under your account name. If your wallet number changes, update it through the account settings page before requesting a withdrawal.
Live chat is accessible from the account area at any time. If a transaction is unrecognised or a banking step is unclear, reach out with your transaction reference number and account details ready.
These are the questions we hear most from new account holders working through the deposit and withdrawal process for the first time. If your question is not covered here, live chat inside your account is the direct route to an answer.
bKash and Upay are the verified deposit wallets on cd89. Nagad, Rocket and bank transfer may also appear in your cashier depending on your account. Use only the methods your account displays at the time.
The minimum deposit figure is shown on the cashier screen inside your signed-in account. We do not publish a fixed amount here because it can vary by payment method and account status. Check the screen before submitting.
Wait for the status on your account history page to update before trying again. If it stays pending, contact live chat with your bKash transaction reference number and the amount. Do not send a second payment until the first is resolved.
Open the withdrawal section in your account, select Upay, enter the amount and complete the on-screen confirmation. The wallet number must match the one registered on your account. Your account history will show the withdrawal status after submission.
Account checks confirm that the wallet receiving funds belongs to the account holder. Follow only the fields shown in your account area. Contact live chat if a step is unclear or if the screen returns an error during the process.
The account history page shows the current status of each request. We do not quote a fixed processing window because it depends on the payment method and verification status. If a withdrawal stays pending beyond what seems normal, contact live chat with your reference number.